Demänovská Valley · Jasná · Low Tatras
FAQ
Location and getting here, booking and payment, your stay, the restaurant and events – all the answers in one place.
Answers
At Demänovská Dolina 33, 031 01 Demänovská Dolina, in the Lúčky area on the north side of Jasná ski resort in the Low Tatras.
150 metres to the six-seater Horalky Expres chairlift – just a few minutes on foot.
No. Resort Lúčky is in Jasná, in the Demänovská Valley. Kúpele Lúčky is a spa in the village of Lúčky near Ružomberok, approx. 45 km from us.
Take the train to Liptovský Mikuláš and then the bus (Liptovský Mikuláš bus station – Demänovská Dolina) to the Demänovská Dolina, Lúčky stop (request stop). The restaurant is right by the stop. Ski buses also run in winter.
Yes, parking is right on site. It's included when you book on our website; otherwise it costs 10 € per stay.
Online through the booking system on our website – choose your dates and accommodation, then pay. Your confirmation arrives by e-mail straight away. You can also book on +421 902 158 930 or at book@resortlucky.sk.
On our website you get a guaranteed best price, with breakfast, 2 hours a day in the spa, parking, the Liptov Region Card and a small gift included. Loyalty club members get 5% off from their very first booking. And you deal with us directly.
With the flexible rate, cancellation is free up to 30 days before arrival. For cancellations 30 to 14 days before arrival we charge 50% of the price; later cancellations and no-shows are charged 100%. A 100% deposit is payable when you book.
Yes, 2 € per person over 12 per night, payable at reception on arrival.
Yes – on request we'll issue a receipt for your stay (min. 2 nights) so you can claim the recreation allowance from your Slovak employer.
Check-in is from 15:00 to 19:00, check-out by 10:00. If you'll be arriving later, please let us know in advance by e-mail or text message. Late check-in and late check-out each cost 40 €.
Yes, a buffet breakfast (7:30 – 10:00) is included in the price. You can add a buffet dinner (17:00 – 20:00) for 25 €, or 15 € for children. From 1. 12. 2026 to 31. 3. 2027, half board is included when you book on our website.
When you book on our website, 2 hours a day in the spa are included. The spa is open daily from 15:00 to 20:00 (until 21:00 from December); please book your entry at reception.
Yes. Entry for visitors who are not staying with us costs 30 € per adult and 15 € per child. Due to limited capacity, please book in advance at reception.
Yes – classic, relaxation, honey and hot stone massages, Indian head massage, facial massage and cupping, from 20 €. Please book your appointment in advance at reception. You’ll find the full massage price list on the Wellness page.
Yes, by prior arrangement, for 15 € per night. Your dog must have a valid vaccination record, be kept on a lead and muzzled on the grounds, and is not allowed in the restaurant or on the playgrounds.
Yes, free throughout the resort.
Yes, there's a ski room on site, free for all guests.
Yes. We'll prepare a cot for children under 2 free of charge on request, and the restaurant has high chairs and a children's menu.
Yes, Lúčky 943 Restaurant is open to everyone, daily in season 12:00 – 21:00. Book a table online or on +421 903 581 762.
Yes – we have a conference room for up to 80 people with projector, sound system and microphone, a restaurant and accommodation for 130 guests. We'll send you a quote within 24 hours.
Didn't find your answer?
You can reach reception on +421 902 158 930 or at book@resortlucky.sk.
